Terms of Service of DirectoryBuilder.co

Last updated: December 1, 2024

1. Terms

By accessing and using DirectoryBuilder.co, you agree to be bound by these Terms of Service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing DirectoryBuilder.co. The materials and services contained in this website are protected by applicable copyright and trademark law.

2. Use License

Permission is granted to use DirectoryBuilder.co's platform to create and manage directory websites subject to the following conditions:

a. You may:

  • Create and manage directory websites using our no-code platform
  • Edit and manage your website content via our CMS
  • Use all features included in your subscription tier

b. You may not:

  • Modify, decompile, reverse engineer, or attempt to bypass any platform restrictions
  • Transfer your license or subscription to another party without our permission
  • Use the service for any illegal purpose or in violation of any local laws
  • Upload or distribute malicious code or content
  • Attempt to gain unauthorized access to other users' accounts or data

3. Subscription and Payments

3.1 Payment Processing

  • Our order process is conducted by our online reseller partner
  • By making a purchase, you agree to our reseller partner's terms and conditions

3.2 Subscription Terms

  • DirectoryBuilder.co offers paid subscription plans billed annually
  • Services are activated upon receipt of payment and deactivated upon subscription expiration
  • We reserve the right to modify subscription tiers and pricing at any time with notice to users
  • Price changes will be communicated via email and/or platform notifications
  • For existing subscribers, price changes will take effect at their next renewal period

3.3 Refund Policy

Refunds are provided in the following cases:

  • Technical issues that DirectoryBuilder.co cannot resolve within a reasonable timeframe
  • Service unavailability exceeding our guaranteed uptime commitment
  • Billing errors or duplicate charges

Additional refund terms:

  • Refund requests must be submitted within 30 days of the incident
  • All refund requests will be evaluated on a case-by-case basis
  • Approved refunds will be processed through our reseller partner
  • Refunds will be issued using the original payment method

4. User Content and Responsibilities

4.1 Content Ownership

  • Users retain all rights to their content (text, images, and data) they upload to their directory websites
  • DirectoryBuilder.co does not claim ownership of user-generated content
  • DirectoryBuilder.co reserves the right to edit, modify, update, or remove any templates, components, themes, or platform features

4.2 Content Restrictions

  • Users must have the right to use any content they upload
  • Content must not violate any laws or third-party rights
  • Users are responsible for maintaining appropriate backups of their content

5. Disclaimer

The service is provided "as is" without any warranties, expressed or implied. DirectoryBuilder.co makes no warranties regarding:

  • Uninterrupted or error-free service
  • Fitness for a particular purpose
  • Accuracy or reliability of results obtained through the service
  • Security of user data beyond reasonable industry standards

6. Limitations of Liability

DirectoryBuilder.co shall not be liable for any damages arising out of the use or inability to use our services. This includes but is not limited to:

  • Loss of data
  • Business interruption
  • Financial losses
  • Any other commercial damages or losses

7. Service Availability and Support

  • We strive to maintain high service availability but do not guarantee 100% uptime
  • Technical support is provided based on subscription tier
  • We reserve the right to perform maintenance with reasonable notice
  • Service features may vary by subscription tier

8. Account Security

Users are responsible for:

  • Maintaining the confidentiality of their account credentials
  • All activities that occur under their account
  • Notifying us immediately of any unauthorized account usage

9. Modifications to Terms

DirectoryBuilder.co may revise these terms of service at any time without notice. By using this service, you agree to be bound by the current version of these terms of service.

10. Contact Information

For any questions regarding these Terms of Service, please contact us at [email protected]

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